Customer Centric Innovation for Engineers

LEARN HOW TO FOSTER CUSTOMER CENTRIC MINDSET AS A VALUE DRIVER.

Practice customer centricity as the pivot to all engineering activities

Key Highlights

Course Length

5 Weeks

100% Online

With Continuous Learning Community support + Monthly Live Webinars​

Effort

4 Hours/ Week

Learning Access

Resource Toolkit & Templates + Unlimited Networking Events

“As engineers we are always focused on creating solutions, products but often miss out on the important questions of why are we developing this solution? How do we know the customer will benefit from it and how do we know we are working on the right problem? This course makes us step back and learn the approach, ask those questions and put them into context in a structured way. The process of innovation is beautifully explained and is very practical”

Sukhinder S
TechM

“After going through this course as an engineer I’ve started asking very important but often unasked questions - Who is the product for? Why do they need it? Why do they choose us? What is the best way to innovate? and now my work as an engineer is more satisfying”

Kripa M
Cognizant

What will you Learn?

Top skills you will learn

Course Curriculum

Ideal For

Engineers with over 5 years of experience

Common Scenarios to Enroll

Customer Centric Mindset
Customer Centric MindsetYou don’t want to be limited by a functional perspective and want to foster a customer based outlook to your work.
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Innovation Driver
Innovation DriverRecognizing the importance of innovation at work, you want to learn how to generate ideas and drive their execution.
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Intrapreneurial Competencies
Intrapreneurial CompetenciesYou want to do a comprehensive short term course that can enable the intrapreneur in you to generate growth possibilities in your company.
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65% of companies say their customer focused employees are their most important partners in innovation, ranking them above technology partners

PwC Innovation Benchmark

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