Life at IPL

At IPL, we are committed to delivering premium quality education in the areas of Product, Data, Design, Strategy & Leadership with state-of-the-art consumer grade learner experience that will separate us from the competition.

Yes, we are absolutely serious and we can’t do it without your help. We need thoughtful, talented, driven and multi-faceted people who love a challenge of owning the outcomes in their role.

We are on a mission to create 10,000 product and tech leaders in India!

Founded in 2012, the Institute of Product Leadership is India’s first B-School for Product, Technology, and Data science managers, focusing exclusively on Product Leadership to transform technology executives into future product managers & industry leaders.

Headquartered in California, USA, Institute of Product Leadership designs and delivers career growth acceleration programs for senior product professionals to fast track their career path transformation right from building innovation to productizing in global and emerging markets.

HR Manager

About the Role

HR is the business of people. At IPL we have a big hairy audacious goal to redefine every single action regarding employees and their relation with the company to ensure a workplace where people feel happy and fulfilled.

If you are looking to become a ‘happiness activator’, this is the role for you.

The kind of person we are looking for

  • You are absolutely excited about creating a happiness orientated workplace that aligns with company culture and values
  • You are an interpersonal expert who is naturally good at identifying problems, finding solutions, and nurturing job satisfaction.
  • You love building strong relationships with employees fostering trust and promoting collaboration
  • You are detail oriented and organizational in nature
  • You don’t already know everything but you love to learn.

Location

Bangalore, India

Work Experience

7 yrs – 10 yrs with 3+ years in human resources management. 

Your Job Responsibilities in this role

  • Assist with recruitment efforts, and prepare employees for assignments by establishing and conducting orientation and training programs
  • Champion the onboarding process, ensuring the process is up to date and of high quality, providing clarity and connection for all employees and their role in relation to the overall vision
  • Maintain and enhance employee benefits programs, including compensation, health insurance, expenses, vacation, and other personnel packages
  • Ensure legal compliance by monitoring and implementing applicable HR federal and state requirements, conducting investigations, and maintaining records
  • Identify and recommend areas of improvement to internal standard operating procedures, including team restructuring and morale
  • Plan, monitor, and appraise HR activities by scheduling management conferences with employees, hearing and resolving employee grievances, training managers to coach and discipline employees, and counseling employees and supervisors
  • Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures
  • Handle confidential matters with discretion

Qualification and Experience

  • Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset
  • Adept to problem-solving and conflict resolution
  • Extensive knowledge of HR policies and systems
  • Familiarity with HR software and working knowledge of Google Workspace (Google Docs, Sheets, Presentations)

Customer Experience Specialist

About the Role

You will be the primary point of contact for learners in supporting, enabling the best learning experience throughout the specific program and managing the end-to-end delivery – from admission to graduation.

The kind of person we are looking for

  • You thrive on working well with others. You love to collaborate with subject matter experts, learning specialists, digital marketing & sales and inspire them to do their best.
  • You get stuff done whatever it takes and drive other’s to completion
  • You don’t already know everything but you love to learn.
  • You are not here for a job but for a career.

Location

Bangalore, India

Work Experience

3 yrs – 7 yrs in in Customer Service / Support Organizations preferably in Executive Education, EdTech, Hospitality Management

Your Job Responsibilities in this role

  • Manage the engagement of all admitted participants and university admission formalities till the commencement of the program
  • Keep the cohort well engaged and provide personal connect to each participant with a deeper understanding of their needs and issues and respond in a proactive manner
  • Ensure all program or course related queries and issues are resolved in a timely manner throughout the program
  • +Manage the readiness of Learning Management system for the class for access to all learning related materials & calendars in a timely manner with accurate information throughout the program
    Ensure cohort is well prepared and well communicated before any class session or lab session or any guest speaker session
  • Ensure faculty is well prepared and well communicated before any class session
  • Ensure readiness of technology and any other requirements necessary for any class session campus or online or any guest speaker session
  • Hosting of any online class session
  • Ensure smooth functioning of all campus related logistics and catering working with campus operations manager
  • Ensure cohort is well enabled post the class session with materials and videos in a timely manner
  • Coordinate and manage the execution of assessment plan for all courses with the cohort
  • Manage the planning and execution of key program events like program orientation, term immersion and graduation etc.
  • Proactively manage shaping the behaviour of the cohort in program engagement and academic performance with rewards and recognition
  • Proactively research and deploy and optimize technology tools to enhance the learning experience for the cohort
  • Ensure the program cohort repository for all class materials data and tracking data are all kept up-to-date
  • Manage the implementation of program policies with the cohort including timely collection of all payments and assessments

Qualification and Experience

  • Excellent verbal communication and problem solving skills
  • Diplomacy and excellent verbal, written communication skills to handle any customer complaints and emergencies in a level-headed manner and dealing with tough customers
  • No fear of decision-making and very good negotiation skills
  • Strong people leadership skills to work across and influence senior and junior campus staff without any authority in addressing campus related issues and improvements
  • The ability to multitask and manage time
  • Excellent working knowledge of using Spreadsheets

Product Marketing Manager

About the Role

Your primary goal in this role is to create demand for specific products through effective positioning, messaging and marketing programs while tracking, analyzing their performance and managing marketing budgets.

The kind of person we are looking for

  • You thrive on working well with others. You love to collaborate with subject matter experts, learning specialists, digital marketing & sales and inspire them to do their best.
  • You get stuff done whatever it takes and drive other’s to completion
  • You don’t already know everything but you love to learn.
  • You are not here for a job but for a career.

Location

Bangalore, India

Work Experience

5 – 9 years of experience in Product Marketing / Product Management / Marketing experience with at least 2 years of experience in a market-facing role. EdTech Experience will be an added advantage

Your Job Responsibilities in this role

  • Product Marketing — Launch new products, manage existing products – that include product enhancements, build additional features, overhaul existing features, and own the product roadmap.
  • Market intelligence—be the expert on our learners, who are they, how they buy and their key buying criteria.
  • Understand the competitive landscape—be an expert on our competition and how they are positioned
  • Collaborate with Product, Marketing & Sales teams develop product positioning and messaging that resonate with our target buyer personas.
  • Understand and document our buyer’s process, including where they get information, and the – who, what, when and why behind the decisions they make. Then drive changes to our sales and marketing processes based on what you learn.
  • Develop a marketing plan for the products you support in conjunction with our marketing team, including key activities and budgets to support the retention of existing customers and the acquisition of new customers.
  • Assess the effectiveness of the marketing programs that support your products on an ongoing basis, and report back to the business on required changes.
  • Plan the launches of net-new products and releases of existing products, and manage the cross-functional implementation of the plan.
  • Act as the primary thought leader for the products you support externally, including speaking engagements and written works.
  • Understand and support our sales channels; train them on the problems we solve for our buyers and users; develop internal tools and external collateral and teach them how and when to use it.

Qualifications & Requirements

  • Proficient in productivity applications such Google Workspace
  • Comfortable using collaboration and CRM tools such as LeadSquared and the likes, familiarity with marketing automation tools and Google analytics
  • Established social media prominence on social networking platforms – LinkedIn, Twitter, Facebook & Instagram
  • Exceptional ROI-tracking skills, able to prove what is –or isn’t—working
  • Excellent people and management skills to interact with diverse stakeholders to be a strong team player
    Bachelor’s degree in business or marketing; MBA preferred

Inside Sales Lead

About the Role

As the sales linchpin for the Executive programs at IPL you will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.

The kind of person we are looking for

  • You are results-driven and a competitive sales rep who actively seek out and engage customer prospects.
  • You must be comfortable making dozens of calls per day, generating interest, qualifying prospects and closing sales.
  • You don’t already know everything but you love to learn.
  • You are not here for a job but for a career.

Location

Bangalore, India

Work Experience

 7 yrs – 10 yrs in Inside Sales / Business Development / Career Counseling. Experience in Executive education, EdTech is a plus.

Your Job Responsibilities in this role

  • Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails, and convert them as enrolments (paid admissions)
  • Provide career counselling to senior industry executives on call
  • Identify and use multiple modes of communication to connect with prospects, keeping them engaged
  • Handle walk-in/telephonic/mail/website enquiries
  • Work regularly on CRM tools

Qualifications & Requirements

  • Comprehensive knowledge of the sales cycles
  • Critical business thinking to achieve sales objective
  • Leadership and excellent verbal communication skills
  • Strong telephone and email etiquettes
  • Proficient with corporate productivity and web presentation tools
  • Ability to multitask, prioritize, and manage time effectively

Senior Content Writer

About the Role

You will be a leader on the team responsible for telling the world the story of our offerings. You will be charged with crafting the content around messaging and marketing for our new products and launches.

The kind of person we are looking for

  • You are a savvy wordsmith and a passionate writer who produces various types of written content that are backbone of Marketing
  • You thrive on working well with others. You love to collaborate with subject matter experts, learning specialists, digital marketing & sales and inspire them to do their best.
  • You get stuff done whatever it takes and drive other’s to completion
  • You don’t already know everything but you love to learn.
  • You are not here for a job but for a career.

Location

Bangalore, India

Work Experience

3 yrs – 7 yrs as a Content Writer for the digital medium with semi-formal, encouraging, optimistic writing tone aimed at professionals. Experience in Executive Education, EdTech organization is a plus.

Your Job Responsibilities in this role

  • Design, define and execute on a comprehensive content marketing plan that includes Brand Communication, Blogs, SEO, Social Media & Email campaigns
  • Hands-on with PPC campaign in Google AdWords, Linked-in, Facebook, Re-marketing
  • Understand different media channels like video (you tube), social networks (Linkedin), web (blogs, copy), print (brochures) and be effectively able to create content that “vows” senior technology & product professionals
  • Developing Ad & Sales Copywriting for Brochures, Flyers
  • Developing Online Copywriting (Blogs, Web Campaigns, landing pages)
  • Developing Press releases, SEO content strategy
  • Writing/Curating blogs, newsletters and success stories and testimonial videos
  • Create 1-2 free resources each month to drive leads, subscribers, awareness, and/or other important metrics (examples include ebooks, whitepapers, infographics, guides, etc.).
  • Blog on an ongoing basis in support of your other projects and to attract site visitors through search, social, and our email subscribers.
  • Grow subscriber base by providing them regular, helpful content that’s in-tune with their needs.
  • Collaborate with designers, product marketing, sales, external influencers and industry experts to produce relevant content that meets the needs of both, key stakeholders and our audience.

Qualifications & Requirements

  • Professional Degree in Journalism / Business writing from a reputed institution
  • Excellent written & verbal communication skills
  • The ability to multitask and manage time in a fast paced environment
  • Hands-on experience in office productivity tools like Google WorkSpace
Executive

Events Marketing Executive

We’re looking for a results-driven and competitive Marketing associate to actively seek out and engage customer prospects. As the marketing linchpin for Institute of Product Leadership, will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives through various marketing events.
You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects etc. You will also work closely with the sales team and across other functions to spread the word out and expand the institute’s footprint across different market segments. The complete details are listed below.    
We promise you, it’ll be a rollercoaster ride that you have been waiting for your sales career. Time to act now. Ready? We are.

 

Key Responsibilities include:

  • Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails, and convert them as enrolments (paid admissions) for marketing events, courses and programs
  • Provide career consulting services to prospects (senior professionals with more than 7 years of experience)
  • Build good relationships with existing customers to generate more referral leads
  • Provide regular reports and updates to management on lead conversion
  • Handle walk-in/telephonic/mail/website inquiries
  • Attend industry related events to generate new leads
  • Work regularly on CRM tools
  • Craft email campaigns for partners and leads

Demonstrated skills around:

  • Well-versed with planning and organizing events
  • Strong telephone and email etiquettes
  • Ability to multi-task, prioritize, and manage time effectively
  • Prior experience in sales, business development and career counselling is a big plus
  • Comprehensive knowledge of offline marketing that inspires, engage, and motivate
  • An eye for identifying target audience, and creativity to reach out to them
  • Fluent in English with a knack for reaching out and talking to people
  • Experienced with customer acquisition funnels
  • Experienced with A/B and multivariate experiments
  • In tandem with the latest trends and practices in digital marketing space
  • Ability to keep up with the sleepless and thankless spirit of start-ups
  • Diligence, fluency in English, and ability to work with deadlines
  • Prior experience in working for events marketing for education institute is a must

Qualification and Experience:

PG in marketing, Events Management

Director of Academics

The Director of   Academics at IPL is the designated leader and administrative officer responsible for the effective and efficient operation of the school within the policies, directions and plans of the institution as a whole

Assistant-Professor

Job Responsibilities:

  • Serves as principal point of representation and liaison to collaborate with university partners to enhance Institute’s programs.
  • Oversees the operational planning, establishment, execution, and evaluation of multifaceted programs offered by the Institute.
  • Provides coordination and leadership in the execution of day-to-day program activities, as appropriate to program objectives.
  • Assists with design and development of program(s)
  • Develops and implements systems and processes to establish and maintain records for the operating unit.
  • Oversees and/or coordinates the collection, compilation, and analysis of program activity data; develops, writes, and presents  program reports.
  • Assists in establishing and implementing  goals, objectives, policies, and operating procedures. 

Required Skills & Abilities:

  • Program planning and implementation skills.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies 
  • Skill in the use of office productivity tools like GSuite or Microsoft Office 
  • Ability to gather data, compile information, and prepare reports.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Employee development and performance management skills.
  • Knowledge of faculty and/or staff hiring procedures.

10+ years of experience as an academic coordinator / Lead Program manager in an academic institution / Education Company / EdTech. Experience working with an Indian University as a liaison or point of representation is a bonus. Must be able to thrive in a fast paced, dynamic work environment.  

Qualification:

An outstanding professional, preferably having a Ph.D. degree in the relevant/allied/applied disciplines of management and technology, from any academic institutions / industry.  

Community manager

Responsibilities:

  • Editing to ensure effective communication through all email initiatives: CRM, promotional and weekly newsletters to leads.
  • Optimizing content and information architecture of the web and mobile landing pages.
  • Content support (editing and/or writing) in new launches — products, events, and courses. Will include work on web banners, internal and external announcement etc.
  • Content support for any/ all collateral for channel partnerships and business development.
  • Ideating/ brainstorming for all brand marketing initiatives.
  • Ensuring content deadlines for marketing and communications are met
  • Work closely with the content team to help maintain IPL’s unique voice and ensure all communication follows brand hygiene across all channels.
  • Work closely with branding and business development teams to ensure all communication is up-to-date for specific projects.
  • Establish new connections with relevant industry folks for Corporate Engagements.
  • Coordinating closely with the Public Relations team to maintain a relationship with media for editorials and advertorials.
career-community manager

Seniority Level

Mid-Senior level

Industry

  • Information Technology & Services Publishing
  • Public Relations & Communications

Demonstrated skills around:

  • You have prior experience working with copywriters and editing external and internal communication — both for web and print.
  • You have experience designing newsletters and mailers on ‘Mailchimp’; ‘Leadsquared’, ‘Sendinblue’ or other CRM tools.
  • You are perceptive towards the customer psyche and know how to tailor content to a particular segment for maximum efficacy as a good understanding of the target audience precedes communication.
  • Whether it’s the Oxford comma debate or ending sentences with a preposition, you have an opinion on the matter. You are known to be fastidious about flawless grammar, syntax, and punctuation.
  • You can work in a dynamic startup environment and multi-task.
  • Great copy and punchlines inspire you. You notice it on TV ads, on websites, on the packaging of goods you purchase, and even on billboards when you are stuck in traffic.
  • You can drive your work independently and collaborate with different teams for projects.

Institute of Product Leadership is Asia’s First Business School providing accredited degree programs and certification courses exclusively in Product Management and Marketing , Data Science and Technology Management.

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