We value your trust. In order to honour that trust, Adaptive Marketing Solutions Pvt. Ltd. adheres to ethical standards in gathering, using, and safeguarding any information you provide.
Adaptive Marketing Solutions Pvt. Ltd. (operating under the brandname Institute of Product Leadership), is a leading education company, incorporated in India, for imparting learning.
If you do not agree with the terms of this Policy, do not use the Website, Application our products or avail any of our Services.
User Provided Information
The Application/Website/Services/products obtains the information you provide when you download, subscribe or register for the Application or Services or products. When you register with us, you generally provide (a) your name, age, email address, job title, company name, photograph, resume, city name work experience, phone number, password and your educational interests; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) information you enter into our system when using the Application/Website/Services/products, such as while asking doubts, participating in discussions and taking tests. The said information collected from the users could be categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”)) shall collectively be referred to as “Information” in this Policy.
We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. We will ask you when we need more information that personally identifies you (personal information) or allows us to contact you.
We will not differentiate between who is using the device to access the Application, Website or Services or products, so long as the log in/access credentials match with yours. In order to make the best use of the Application/Website/Services/products and enable your Information to be captured accurately on the Application/Website/Services/products, it is essential that you have logged in using your own credentials.
We will, at all times, provide the option to you to not provide the Personal Information or Sensitive Personal Information, which we seek from you. Further, you shall, at any time while using the Application/Website/Services/products, also have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy below. In such event, however, the Company fully reserves the right not to allow further usage of the Application, Website or provide any Services/products thereunder to you.
This refers to credit or debit card numbers, personal financial account information, Social Security numbers, passport numbers, driver’s license numbers or similar personal identifiers, racial or ethnic origin, physical or mental health condition or information, or other employment, financial or health information.
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.
Personal Information also includes Navigational Information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.
Automatically Collected Information
In addition, the Application/Website/Services/products may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application/Website/Services/products. As is true of most Mobile applications, we also collect other relevant information as per the permissions that you provide.
We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purpose.
Use of your Personal Information
We use the collected Information to analyse trends, to conduct research, to administer the Application/Website/Services and products, to learn about each user’s learning patterns and movements around the Application/Website/Services and products and to gather demographic information and usage behaviour about our user base as a whole. Aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to external service providers to help us improve the Application, products and our Services. We will share your information with third parties only in the ways that are described below in this Policy.
We may use the individual data and behavior patterns combined with personal information to provide you with personalized content, and better your learning objectives. Third parties provide certain services which we may use to analyze the data and information to personalize, drive insights and help us better your experience or reach out to you with more value added applications, products, information and services. However, these third party companies do not have any independent right to share this information. We do not sell, trade or rent your Information to any third party unless, we have been expressly authorized by you either in writing or electronically to do so. We may at times provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third parties, however this information when disclosed will be in an aggregate form and does not contain any of your Personally Identifiable Information.
Institute of Product Leadership will occasionally send email notices or contact you to communicate about our Services, products and benefits, as they are considered an essential part of the Services/products you have chosen.
We may disclose Information:
- – as required by law, such as to comply with a subpoena, or similar legal process;
- – to enforce applicable ToU, including investigation of potential violations thereof;
- – when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;
- – with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this Policy;
- – to protect against imminent harm to the rights, property or safety of the Application/Website/ Institute of Product Leadership or its users or the public as required or permitted by law;
- – with third party service providers in order to personalize the Application/Website/Services/products for a better user experience and to perform behavioural analysis;
Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by your registration with us.
Access to your Personal Information
We will provide you with the means to ensure that your Personal Information is correct and current. If you have filled out a user profile, we will provide an obvious way for you to access and change your profile from our Application/Services/Website/products. We adopt reasonable security measures to protect your password from being exposed or disclosed to anyone.
We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.
We may alert you by email or phone (through sms/call) to inform you about new service offerings or other information which we feel might be useful for you.
When you use certain features on our website like the discussion forums or FAQ section and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums this information may become publicly available.
We are concerned about safeguarding the confidentiality of your Information. We provide physical, electronic, and procedural safeguards to protect Information we process and maintain. For example, we limit access to this Information to authorized employees only who need to know that information in order to operate, develop or improve our Application/Website/Services/products. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
How Long Do We Retain User Data?
Currently, we plan to retain user data while an account is active and for at least seven years afterward. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space.
When you access our Website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
When you send an email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.
Changes to this Statement
When you use our services our view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by Institute of Product Leadership for the operation of the Subscription Service, to maintain quality of the Subscription Service, and to provide general statistics regarding use of the Institute of Product Leadership’s Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.
Information we collect from third parties From time to time, we may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, and publicly available sources such as social media websites.
Information About Children
The Websites are not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16 If you believe that we have collected information about a child under 16, please contact us at [email protected], so that we may delete the information.
We Never Sell Personal Information
We will never sell your Personal Information to any third party.
Use of Personal Information
- – improve your browsing experience by personalizing the Websites and to improve the Subscription Service;
- – send information or Institute of Product Leadership’s content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business;
- – promote use of our services to you and share promotional and information content with you in accordance with your communication preferences;
- – provide other companies with statistical information about our users — but this information will not be used to identify any individual user;
- – meet legal requirements.
We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your Personal Information to the third party.
We use the information collected through our Subscription Service by our customers for the following purposes:
- – to provide the Subscription Service (which may include the detection, prevention and resolution of security and technical issues);
- – to respond to customer support requests; and
- – otherwise to fulfill the obligations under the Institute of Product Leadership’s Customer Terms of Service.
Legal basis for processing Personal Information (EEA visitors only)
If you are a visitor/customer located in the European Economic Area (“EEA”), our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
Use of Navigational Information
We use Navigational Information to operate and improve the Websites and the Subscription Service. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Institute of Product Leadership.
Customer Testimonials and Comments
We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.
Social Media Features
We offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request, as described in “Opting Out and Unsubscribing” below.
User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not
limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.
User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent. User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company’s total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.
Disclaimer of Consequential Damages
In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to Balu.
Mr. Balu Krishna (Grievance Officer)
No.1, KSDP Building, 3rd Floor, Kira Layout, Dharmaram College Post, Opp. to Forum Mall, Hosur Main Road, Bangalore-560029
Email: [email protected]
The following refund policy is binding on all applicants. If a student wishes to cancel his or her admission after paying the program fees, the following refund amounts and conditions apply:
|Application fees||Non - Refundable under any condition whatsoever|
|Admission fees||Non - Refundable under any condition whatsoever|
|Course Fee|| ■ Cancellation before 15 days prior to commencement of the classes: 100% of the course fees |
paid may be availed as course credits to enrol for any course of equivalent value within a
period of 1 year from the date of cancellation.
■ Cancellation between 14 days to 7 days prior to commencement of the classes: 80% of the fee paid
may be availed as course credits to enrol for any course of equivalent value within a period
of 1 year from the date of cancellation.
■ Cancellation within 7 days prior to commencement of classes: 50% of the fee paid may be availed
as course credits to enrol for any course of equivalent value within a period of 1 year from
the date of cancellation.
■ Cancellation after course commencement: No refund applicable.
Course credits, if any, will be processed within 30 working days.
In all the above cases involving course fee, the student can choose to postpone the admission to the next batch.
In such a case, the Institute reserves the right to postpone admission at the current fee structure at which the fee is paid or at the prevailing fee structure of the next batch.
In the event of cancellation of a program by the institution, the tuition fees paid will be carried over as learning credits for a period of 1 year. Upon special request and due approval of the admissions council, the fee may be reimbursed.
Any additional cost incurred in terms of boarding, lodging, travel, and logistics will not be reimbursed under any circumstances and is the sole responsibility of the participant.
The decision made by the admissions committee in such matters is final, binding and non-negotiable.
We believe that every user of our Application/Website/Services/products must be in a position to provide informed consent prior to providing any Information required for the use of the application/Website/Services/products. By registering with us, you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us. Processing your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.