Negotiation & Conflict Management

MASTER THE GOLDEN RULES & TECHNIQUES OF NEGOTIATION & SCENARIO BASED CONFLICT MANAGEMENT

Negotiate Win-Win outcomes for every situation and Become an Influencing Leader in the Organisation

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Key Highlights

Brilliant course that helped me not only effecively negotiate externally with customers but also manage internal conflicts quickly and without breaking the team spirit! Until now i was only using one style of conflict - now i know all five and when to use them

Poorna S

Business Analyst, Allstate

Takes a very pragmatic approach to understanding Product Management around the Why, How and What? Helped me in gaining confidence and structured way of doing things i was already doing

Sudha M

Product Owner, Flipkart

What will you Learn?

Top skills you will learn

Lifecycle of Negotiation Phases, Negotiation Frameworks including the BATNA principle, Five Styles of Conflict Management & Mapping it to every situation, Stake Holder Management, POV Analysis.

Course Curriculum

Ideal For

Anyone who works in a team and participates in decision making, especially-
Business Analysts, Delivery Managers, Project Managers, Program Managers, Engineering Leads, QA Managers, Product Managers, Solutions Architect, Software Developers, Marketing Professionals, Sales Professionals, UI-UX designers, Consultants, Entrepreneurs.