Negotiation & Conflict Management

MASTER THE GOLDEN RULES & TECHNIQUES OF NEGOTIATION & SCENARIO BASED CONFLICT MANAGEMENT

Negotiate Win-Win outcomes for every situation and Become an Influencing Leader in the Organisation

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Key Highlights

Course Length

2 Weeks (30+ Lessons)

100% Online

With Continuous Learning Community support + Monthly Live Webinars​

Effort

4-5 Hours/Week

Learning Access

Resource Toolkit & Templates + Unlimited Networking Events

Brilliant course that helped me not only effecively negotiate externally with customers but also manage internal conflicts quickly and without breaking the team spirit! Until now i was only using one style of conflict - now i know all five and when to use them

Poorna S
Business Analyst, Allstate

Takes a very pragmatic approach to understanding Product Management around the Why, How and What? Helped me in gaining confidence and structured way of doing things i was already doing

Sudha M
Product Owner, Flipkart

What will you Learn?

  • Understanding the principles and the process of negotiation.
  • Develop and employ effective communication and problem-solving skills to execute effective negotiation tactics and strategies in various scenarios.
  • Understand the Golden rules of negotiation.
  • Understand the different Conflict Management styles.

Top skills you will learn

Lifecycle of Negotiation Phases, Negotiation Frameworks including the BATNA principle, Five Styles of Conflict Management & Mapping it to every situation, Stake Holder Management, POV Analysis.

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Course Curriculum

Ideal For

Anyone who works in a team and participates in decision making, especially-
Business Analysts, Delivery Managers, Project Managers, Program Managers, Engineering Leads, QA Managers, Product Managers, Solutions Architect, Software Developers, Marketing Professionals, Sales Professionals, UI-UX designers,  Consultants, Entrepreneurs.

Common Scenarios to Enroll

Learn Today, Apply Tomorrow
Learn Today, Apply TomorrowFastest way to master negotiation techniques & frameworks that can be applied immediately
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Great Ideas but cant convince
Great Ideas but cant convinceYou have great ideas and want practical tools and techniques to convince & manage conflict like a pro
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Learning on the GO
Learning on the GOYou dont have time to go through long programs/MBA. Want faster ROI.
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Develop Structure
Develop StructureYou want to replace intuitive and adhoc way of negotiating with predictable outcome driven conflict management
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"In Business As in Life, You Don't Get What You Deserve, You Get What You Negotiate"

Chester Karrass
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