Institute of Product Leadership
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Negotiation & Conflict Management


Negotiate Win-Win outcomes for every situation and Become an Influencing Leader in the Organisation

Key Highlights

Course Length

2 Weeks (30+ Lessons)

100% Online

With Continuous Learning Community support + Monthly Live Webinars​


4-5 Hours/Week

Learning Access

Resource Toolkit & Templates + Unlimited Networking Events

Brilliant course that helped me not only effecively negotiate externally with customers but also manage internal conflicts quickly and without breaking the team spirit! Until now i was only using one style of conflict - now i know all five and when to use them
Poorna S
Business Analyst, Allstate
Takes a very pragmatic approach to understanding Product Management around the Why, How and What? Helped me in gaining confidence and structured way of doing things i was already doing
Sudha M
Product Owner, Flipkart

What will you Learn?

Top skills you will learn

Lifecycle of Negotiation Phases, Negotiation Frameworks including the BATNA principle, Five Styles of Conflict Management & Mapping it to every situation, Stake Holder Management, POV Analysis.

Course Curriculum

  •    Learning Outcomes
  •    Important aspects of Negotiation
  •     Chapter Quiz
  •    Learning Outcomes
  •    1st Phase – Prepare: 2nd Phase – Actual negotiation:3rd Phase – Follow through
  •     Chapter Quiz
  •    Learning Outcomes
  •    1. Minding your Mindset
  •    2. Seperate people and issues
  •    3. Know Yourself
  •    4. Focus on interests not position
  •    5. Sidesteps the tricks
  •    6. Avoid the traps
  •    7. Check for biases
  •    8. Go to Balcony
  •     Chapter Quiz
  •    Learning Outcomes
  •    Nature of Conflicts and Conflict Management Styles:
            1) Competence
  •    2) Accomodating
  •    3) Compromising Styles
  •    4) Avoiding Styles
  •    5) Collaborative Styles
  •     Chapter Quiz
  •    Course Summary
  •    Get YOUR personalized assessment report with a 1:1 coach session (optional)
  •    Final Exam

Ideal For

Anyone who works in a team and participates in decision making, especially-
Business Analysts, Delivery Managers, Project Managers, Program Managers, Engineering Leads, QA Managers, Product Managers, Solutions Architect, Software Developers, Marketing Professionals, Sales Professionals, UI-UX designers,  Consultants, Entrepreneurs.

Common Scenarios to Enroll

Learn Today, Apply Tomorrow
Learn Today, Apply TomorrowFastest way to master negotiation techniques & frameworks that can be applied immediately
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Great Ideas but cant convince
Great Ideas but cant convinceYou have great ideas and want practical tools and techniques to convince & manage conflict like a pro
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Learning on the GO
Learning on the GOYou dont have time to go through long programs/MBA. Want faster ROI.
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Develop Structure
Develop StructureYou want to replace intuitive and adhoc way of negotiating with predictable outcome driven conflict management
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"In Business As in Life, You Don't Get What You Deserve, You Get What You Negotiate"

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