Negotiation & Conflict Management

MASTER THE GOLDEN RULES & TECHNIQUES OF NEGOTIATION & SCENARIO BASED CONFLICT MANAGEMENT

Negotiate Win-Win outcomes for every situation and Become an Influencing Leader in the Organisation

Sign In

Key Highlights

Brilliant course that helped me not only effecively negotiate externally with customers but also manage internal conflicts quickly and without breaking the team spirit! Until now i was only using one style of conflict - now i know all five and when to use them

Poorna S

Business Analyst, Allstate

Takes a very pragmatic approach to understanding Product Management around the Why, How and What? Helped me in gaining confidence and structured way of doing things i was already doing

Sudha M

Product Owner, Flipkart

What will you Learn?

Top skills you will learn

Lifecycle of Negotiation Phases, Negotiation Frameworks including the BATNA principle, Five Styles of Conflict Management & Mapping it to every situation, Stake Holder Management, POV Analysis.

Course Curriculum

Ideal For

Anyone who works in a team and participates in decision making, especially-
Business Analysts, Delivery Managers, Project Managers, Program Managers, Engineering Leads, QA Managers, Product Managers, Solutions Architect, Software Developers, Marketing Professionals, Sales Professionals, UI-UX designers, Consultants, Entrepreneurs.

Common Scenarios to Enroll

Previous

Next

"In Business As in Life, You Don't Get What You Deserve, You Get What You Negotiate"

Chester Karrass

Related Digital Courses

Related Executive Programs

EMBA-Program Featured Images_500x500

EMBA Ds&TM Featured Images_500x500

Institute of Product Leadership is Asia’s First Business School providing accredited degree programs and certification courses exclusively in Product Management and Marketing, Data Science and Technology Management.

Get exclusive news about upcoming programs and events.

About Institute

Faculty

PG Programs

Events

Privacy Policy

Refund Policy

Student Loans and Financing

eLearning

Blogs

Media

Success Stories

Sitemap

Copyright © 2023 Institute of Product Leadership

X

.go_trend_widget_2{background:url("") no-repeat center;background-size:cover;overflow:hidden;}.go_trend_widget_2 article{border-bottom:1px solid #eee;padding-top:12px;padding-bottom:12px;padding-left:0px;padding-right:0px;position:relative;float:left;min-height:70px;overflow:hidden;}@media (min-width: 100px){.go_trend_widget_2 article{width:100%;}}@media (min-width: 768px){.go_trend_widget_2 article{width:100%;}}.go_trend_widget_2 div{display:table-cell;}.go_trend_widget_2 .go_trend_post_img{width:100px;height:70px;position:relative;}.go_trend_widget_2 img{width:100%;min-width:100%;height:70px;}.go_trend_widget_2 .go_trend_post_content{padding-left:10px;vertical-align:middle;}.go_trend_widget_2 .go_trend_post_content a{color:#fff;font-size:14px;font-weight:600;text-transform:capitalize;line-height:normal;}.go_trend_widget_2 .go_trend_post_content span{color:#cecece;font-size:12px;font-weight:400;display:block;text-transform:capitalize;line-height:normal;}.go_trend_widget_2 .post_number{position:absolute;left:0;top:0;z-index:5;font-size:11px;line-height:20px;width:20px;height:20px;text-align:center;background:rgba(0,0,0,.1);color:#fff;}.go_trend_widget_2.nitro-lazy{background-image:none !important;}img.wp-smiley,img.emoji{display:inline !important;border:none !important;box-shadow:none !important;height:1em !important;width:1em !important;margin:0 .07em !important;vertical-align:-.1em !important;background:none !important;padding:0 !important;}body{--wp--preset--color--black:#000;--wp--preset--color--cyan-bluish-gray:#abb8c3;--wp--preset--color--white:#fff;--wp--preset--color--pale-pink:#f78da7;--wp--preset--color--vivid-red:#cf2e2e;--wp--preset--color--luminous-vivid-orange:#ff6900;--wp--preset--color--luminous-vivid-amber:#fcb900;--wp--preset--color--light-green-cyan:#7bdcb5;--wp--preset--color--vivid-green-cyan:#00d084;--wp--preset--color--pale-cyan-blue:#8ed1fc;--wp--preset--color--vivid-cyan-blue:#0693e3;--wp--preset--color--vivid-purple:#9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple:linear-gradient(135deg,rgba(6,147,227,1) 0%,#9b51e0 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan:linear-gradient(135deg,#7adcb4 0%,#00d082 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange:linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red:linear-gradient(135deg,rgba(255,105,0,1) 0%,#cf2e2e 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray:linear-gradient(135deg,#eee 0%,#a9b8c3 100%);--wp--preset--gradient--cool-to-warm-spectrum:linear-gradient(135deg,#4aeadc 0%,#9778d1 20%,#cf2aba 40%,#ee2c82 60%,#fb6962 80%,#fef84c 100%);--wp--preset--gradient--blush-light-purple:linear-gradient(135deg,#ffceec 0%,#9896f0 100%);--wp--preset--gradient--blush-bordeaux:linear-gradient(135deg,#fecda5 0%,#fe2d2d 50%,#6b003e 100%);--wp--preset--gradient--luminous-dusk:linear-gradient(135deg,#ffcb70 0%,#c751c0 50%,#4158d0 100%);--wp--preset--gradient--pale-ocean:linear-gradient(135deg,#fff5cb 0%,#b6e3d4 50%,#33a7b5 100%);--wp--preset--gradient--electric-grass:linear-gradient(135deg,#caf880 0%,#71ce7e 100%);--wp--preset--gradient--midnight:linear-gradient(135deg,#020381 0%,#2874fc 100%);--wp--preset--duotone--dark-grayscale:url("#wp-duotone-dark-grayscale");--wp--preset--duotone--grayscale:url("#wp-duotone-grayscale");--wp--preset--duotone--purple-yellow:url("#wp-duotone-purple-yellow");--wp--preset--duotone--blue-red:url("#wp-duotone-blue-red");--wp--preset--duotone--midnight:url("#wp-duotone-midnight");--wp--preset--duotone--magenta-yellow:url("#wp-duotone-magenta-yellow");--wp--preset--duotone--purple-green:url("#wp-duotone-purple-green");--wp--preset--duotone--blue-orange:url("#wp-duotone-blue-orange");--wp--preset--font-size--small:13px;--wp--preset--font-size--medium:20px;--wp--preset--font-size--large:36px;--wp--preset--font-size--x-large:42px;}.has-black-color{color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color:var(--wp--preset--color--white) !important;}.has-pale-pink-color{color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color:var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color:var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color:var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color:var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color:var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background:var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background:var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background:var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background:var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background:var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background:var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background:var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background:var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background:var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background:var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size:var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size:var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size:var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size:var(--wp--preset--font-size--x-large) !important;}.dzsportfolio .portitem .the-title{font-size:16px !important;}.elementor-widget-uael-price-table:hover{z-index:0 !important;}.tag-blogs>header.page-header{display:none !important;}section#comments{display:none !important;}h1.entry-title{display:var(--page-title-display);display:none !important;}.post-tags{visibility:hidden !important;}.evo_lightboxes{display:none !important;}.evolbclose{display:none !important;}.evo_lightboxes > .evo_lightbox > .evo_content_in > .evo_content_inin > .evo_lightbox_content > a{display:none !important;}:root{--tcb-background-author-image:url("https://cdn-dkagl.nitrocdn.com/hisEivDDJiOYWZolJYzDsDqIAZVCrPec/assets/desktop/optimized/rev-3128347/avatar/d7dd8b697a585abde61258ee22607417.0ebeb359020a4a61bd6c9849c07b747d");--tcb-background-user-image:url("");--tcb-background-featured-image-thumbnail:url("https://cdn-dkagl.nitrocdn.com/hisEivDDJiOYWZolJYzDsDqIAZVCrPec/assets/images/optimized/rev-3128347/wp-content/uploads/2020/05/Negotiation-and-Conflict-Management.jpg");}.faq-bot-button{position:fixed;color:#fff;font-family:Roboto,proxima-nova,Arial,sans-serif;font-size:16px;cursor:pointer;padding:10px;z-index:9999999;bottom:50%;right:-2px;-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px;-webkit-box-shadow:0 3px 16px 0 rgba(0,0,0,.15);box-shadow:0 3px 16px 0 rgba(0,0,0,.15);-webkit-overflow-scrolling:touch !important;overflow-scrolling:touch !important;-webkit-overflow:auto !important;overflow:auto !important;line-height:1.5;transform:rotate(270deg);-webkit-transform:rotate(270deg);transform-origin:100% 100%;-webkit-transform-origin:100% 100%;margin-bottom:60px;animation:none;}.wpcf7 .ajax-loader{visibility:hidden;display:inline-block;background-color:#23282d;opacity:.75;width:24px;height:24px;border:none;border-radius:100%;padding:0;margin:7px 24px !important;position:absolute !important;}