“Content marketing is the funnel through which agile marketing succeeds.” – Melanie Achard. Melanie Achard is the Director of product marketing at SolarWinds, a company based in Houston, Texas. Melanie is a senior Product Marketing and Management Professional with extensive experience in the system administration, health care and security industries. Skilled in Management, Software as a Service (SaaS), Entrepreneurship, Risk Management, and Business Development. Demonstrated success in large international corporations as well as startups. Background includes MBA focused in Finance / Marketing from University of Florida. Here are the key takeaways from the webinar –
  • User first messaging – talk about what the product does – which problem the product  solves and build all marketing content around honest, reliable and trustworthy information. Valuable and shareable messages build the best brand story.
  • Use your product to sell itself. She highlighted the network effect – the concept states that the more people share about the quality of the product/s or the services connected, the more valuable the product becomes.
  • Build in features that market and sell the product. She encourages the use of features like automation links to email, push and social pages. Also, she states that in – app messages work. Building a platform like Slack for networking and connecting to other features is also helpful. Make the product idea easy to share and refer.
  • Use free plans and free trials to build customer base. The free plans and trials should offer immediate value, have viral content , should be easy to install and use and have an explicit value proposition. This will feed into the sales process but it is crucial to ensure it doesn’t compete with paid products.
  • Leverage users as advocates – ask for customer reviews, internal and external referrals, quotes, testimonials, ratings and  case studies. Word of mouth marketing works best to increase the reach of a product.
  • Build a feedback loop – test a marketing idea, gather data to drive decisions, change idea or discard and move on to new idea. This drives innovation and faster results.
  • Measure the end to end metrics – What matters are the numbers of leads, visitors, signups and the rate of conversions, engagement, expansion and churn. She states that looking at the churn numbers helps realign a product marketing strategy effectively.
In conclusion, Melanie highlighted the agile approach to product marketing as the most productive. It’s perfect for SAAS products as it builds a feedback loop from deeply engaged users and enables continuous optimizations.

Watch the full Webinar -

Upcoming Webinars

20oct8:00 pm9:30 pmInfosession on Getting Into and Growing in Product Roles by Jaydeep Kulkarni, Senior Technical Product Manager, Michelin | Vikas Jain, Product Manager, Waycool FoodsOnline

21oct8:00 pm9:00 pmProduct Managers - Own Your Product Journey by Annu Augustine, Founder and CEO, NedRock | Roger Norton, Head of Product, Founders Factory AfricaOnline

27oct8:00 pm9:00 pmLessons learned along my journey from Engineer-> Product Manager-> Product Leader by Amit Sawant, Chief Product & Business Officer, SomatixOnline

30oct4:30 pm5:15 pmCareer Day on Top 5 Skills I Look for Hiring Product Managers at Googleby Shreesh Dubey, Product Leader- Google Cloud, GoogleOnline

08nov(nov 8)8:00 pm19(nov 19)9:00 pmProduct Leadership Festival 2021 - Data | Analytics | AIPRODUCT, DATA, DESIGN & STRATEGY INSIGHTSOnline

Share on linkedin
Share on twitter
Share on google
Share on facebook

Institute of Product Leadership is Asia’s First Business School providing accredited degree programs and certification courses exclusively in Product Management and Marketing , Data Science and Technology Management.

Get exclusive news about upcoming programs and events.
Copyright © 2021 Institute of Product Leadership