What Developers Must Unlearn to Become Product Managers
Why the transition from software development to Product Management requires a different approach to problems, decisions, and business value. Software developers are trained to solve problems. Given a requirement, they evaluate technical possibilities, design solutions, write code, and work through the complexities of making software function as intended. Their success often depends on how effectively […]
A System Can Be Up and Still Let Customers Down
Why technology service delivery needs to measure more than uptime, incident resolution, and SLA compliance. In technology operations, few numbers receive as much attention as uptime. A system achieves 99.9% availability. Service-level agreements are met. Incident response times remain within targets. Dashboards show green, and the monthly service review concludes that performance is satisfactory. From […]
What Automotive Engineering Taught Me About Product Thinking
Great engineering makes a product work. Product thinking makes that work matter. In engineering, there is a certain satisfaction in getting things right. A design meets its specifications, a system passes validation, a technical problem is resolved, and a project reaches its delivery milestone. These are meaningful achievements, especially in industries such as automotive, where […]
Delivering Technology Is Not the Same as Delivering Value
What 23+ years in technology leadership reveal about the shift from project delivery to product strategy. A technology project can meet every deadline, stay within budget, and deliver everything promised in its original scope. The implementation can be technically sound, the infrastructure can perform as expected, and the project can be declared a success. Yet […]
Before You Build That Product, Answer These Five Questions
The biggest risk in building a new product isn’t always that the idea won’t work. It’s that the problem was never important enough to solve. There is something exciting about having a new product idea. You start imagining how it could work, what features it might have, and how people would use it. Perhaps you […]
The Internal Product Paradox: When Users Have No Choice, Adoption Means Very Little
An organization can make a product mandatory. It cannot make that product valuable. Imagine an organization spends several months building a new internal platform. The leadership team approves the investment, the technology team delivers the product, employees receive training, and the rollout goes according to plan. Within weeks, the dashboard shows encouraging numbers. Hundreds of […]
Product-Led Growth Starts Before the Product Is Built
What if the biggest mistake in Product-Led Growth happens before there is even a product to grow? There is something particularly frustrating about building a product that doesn’t work out. Not because the technology failed, the team couldn’t execute, or the idea was particularly bad. But because somewhere between identifying a problem and building its […]
From Technology to Business Value: How Enterprise Leaders Should Think About AI
From Technology to Business Value: How Enterprise Leaders Should Think About AI Amit Sharma – Technical Program Manager (Cloud Engineering) at Onit India Over more than two decades in enterprise technology, the technologies consideredstrategic have changed significantly. Enterprise infrastructure evolved frompredominantly on-premises environments to cloud and hybrid models, cloud adoptionbecame mainstream, data became central to […]
How Airline Pricing Works: What Product Managers Can Learn from Revenue Management
How Airline Pricing Works: What Product Managers Can Learn from Revenue Management Mayank Dubey – Manager – Ecommerce Pricing at Air India Limited Two passengers can sit side by side on the same flight, in the same cabin, and one may have paid three times what the other did. From the outside, that looks arbitrary. […]