Rajaram completed his bachelor of engineering from Cochin University and immediately joined Infosys where he played various roles from that of a Software Engineer, module lead, etc until he was responsible for delivery of custom projects either in a role of an onsite client manager or as a Project Manager in the Infosys office. Rajaram, who is currently working with CA Technologies as a Product Manager, manages a predominantly cloud based service for authenticating online transactions for financial institutions across the world. The service currently authenticates transactions for millions of cardholders and in that sense what he does in his currently role touches peoples’ lives across the world. The current role gives him what he had planned for his career in the immediate future – be responsible for a mainstream product offering that allows him to use the domain expertise he has gained to improve the value offering that the product gives. Prior to this current role, Rajaram was responsible for key customers in the Europe and APAC regions for implementation of the authentication product. While this role gave him very good insights into what customers want and need, the role lacked responsibility to drive product improvements based on the key common points or themes that he could notice across multiple customers. Rajaram works with the NBI (New Business Innovation) business unit within CA Technologies. They are chartered with identifying new business opportunities in the primary areas of CA business and build a product offering to address the business needs. In a way, this allows the group to be in a start-up mode while working with a large corporation for funding needs. He works with the Payment group within the NBI Org. They work on products that allows authentication of customers during payments. Typically this involves the card issuer (your bank) making sure that the person completing a transaction is the cardholder and not a fraudster. They have multiple products to address different needs of the markets including software based advanced authentication techniques powered by applications residing on your mobile phone, adaptive authentication based on the history of the card and device used for transactions and product lines to meet the legal requirements for the banks to complete authentication. His primary responsibility includes defining road maps and to ensure a successful delivery of roadmaps to their cloud based service. Since they derive 80% of their business through cloud based offering, as a product manager he is also responsible for managing the continuous delivery of new features to the cloud without impact to the existing customers.